Terms & Conditions

Price & Payment

Price quoted is for the group and NOT per person.
Price quoted is in British Pounds Sterling.
Payment to be made in Pounds Sterling, either using online banking or cheque.
Payment in full must be received fourteen (14) days prior to tour.

Included in tour price

Services of a qualified and professional Green Badge Guide.
Guides will provide a tour for groups of up to 20 people per tour guide
One or more additional qualified guides will be appointed if the group exceeds 20 people. e.g. 20 - 40 people will require 2 guides, with the group divided equally.
Each group of up to 20 people will be invoiced the hourly rate for each guide.
Tours to include the places requested and agreed on the booking form.
Final price will include the admission fees to those colleges who charge for entry (Client does not need to pay for guide’s admission fee) and any other additional charges.

Not included in tour price

Hire of a Public Service Vehicle (for example a mini coach with driver).
Cost of any refreshments.
If the Client chooses to use taxis, the Client shall pay for all taxi fares.
Any adjustment to the pre-confirmed time of the tour caused by circumstances outside the control of the tour guide


Bookings can be made on line through the website, by email.
Confirmed bookings will be allocated a qualified Cambridge Green Badge guide to provide the tour agreed by the client on the booking form.
Bookings are confirmed once the booking form is returned and the full cost is received no less than 14 days prior to the tour.
If the college you have booked to go into is closed on the day of the tour, (the colleges can close without advanced notice) your guide will inform you and arrange an alternative with you.
Changes to dates, times, numbers of clients made by the customer will be considered, based on availability of tour guides or subject to the cancellation policy.
No unaccompanied minors below the age of 16 will be accepted.
Charges for extra services must be agreed at the time of booking.

Cancellation Policy

Cambridge City Tours must be notified of cancellations by email
Cancellation more than 14 days prior to tour: no payment required if written notification has been sent by email.

2 - 14 days prior to tour: 50% refund

Less than 48 hours prior to tour: no refund.

Cambridge City Tours reserve the right to retain the full booking fee if the group choose not to arrive for the confirmed booking and have not given notice of cancellation.

Insurance Liability

Cambridge City Tours shall be liable for any loss, damage or injury, accident, delay or irregularity suffered by any customer however caused, only to the extent that they are themselves liable under English Law for negligence or breach of the conditions of the contract.


Cambridge City Tours will not share any client details with any third parties.