Frequently asked questions

If you have any additional questions please contact us

Your payment will be returned if you are able to give no less than 48 hours notice by text or email.

Cambridge City Tours do not include punting, but we can offer advice about the location of punting stations.

All the guides have third party liability insurance. You will be given health and safety advise at the start of the tour, it is your responsibility to follow it.

The colleges are private institutions and do not have to open to the public. They will be closed during exam times and when there are college events. Times of opening can also vary but your guide will check these details in advance and agree an alternative if necessary.

Admission costs are included in the price of tours, when colleges charge.

The weather is unpredictable but your tour will go ahead. Please be aware that you will be standing outside for all or part of the time, it can get quite chilly so please wear appropriate clothing and shoes.

The city of Cambridge and the colleges work hard to meet your access needs. Please make your guide aware of situation in advance, this should not preclude you from participating in the tour.

Yes you can, but you cannot use a flash, tripod or video inside the buildings.

Most tours are in English, Manuel can also offer tours in his native Spanish (with the exception of C19th Gothic Revival).

Your tour will start promptly at the agreed time and also end on time. Please arrive at least 10 minutes before the start, so that we can make the most of our tour together.

Yes of course. All children must be accompanied by an adult who is responsible for their safety and well-being.

Tours are booked and paid for in advance, please see booking and payment details.

Town and gown have evolved together for more than 800 years, it is impossible to talk about one without the other. You will hear about the people, history, buildings, as well as the ideas and social change that has influenced our lives.

We will do our best to fit in specific requests, but it cannot be guaranteed

You cannot take dogs into the colleges (students are not allowed to keep dogs) or other important buildings. You may miss some of the tour, or be prepared to leave the tour to accommodate your pet's needs.

Cambridge has limited toilet facilities and there are none available within the colleges. A comfort break will not be planned in, but please let your guide know if you need to stop during the tour and they will direct you to the closest facilities.

Like most other busy cities, Cambridge has a good range of restaurants, cafes, pubs and other venues for refreshments. Your guide will point you in the direction of a range of places to eat and drink, so that you can choose.

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There are so many interesting and beautiful places to visit in Cambridge.

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